About Freewave.Online
We started Freewave.Online with a simple idea: internet and IT support shouldn't cost a fortune or come with a headache. With decades of experience running ISPs and building networks, we know what good service looks like — and what it costs to deliver. So we built a company that cuts the overhead, not the quality.
Honest Pricing, No Surprises
Most providers charge double for the same internet. We refer you to better options at lower prices — no markup, no middleman contracts. And when you need support, it's $10/month remote or $150/hour onsite. No hidden fees, no retainer minimums.
One Team for Everything
Internet, networking, hardware, troubleshooting — we handle the full stack as one unified service. No more bouncing between your ISP, a hardware vendor, and an IT contractor. One call, one team, one solution.
Fast Response, Real People
When you reach out, you get a real person — not a chatbot, not a ticket queue. Response time is as fast as we can make it: often minutes, always the same day. If we're on a call, you're next.
Built on ISP Experience
We didn't learn networking from a textbook. Freewave.Online is built on two decades of real ISP operations — provisioning circuits, managing towers, troubleshooting at scale. We've seen every problem and built systems to prevent most of them.
Designed for Robust Service
We don't just fix things when they break. We help you build a setup that's resilient from the start — backup internet, proper networking, monitoring. The goal is fewer emergencies, not more billable hours.
Straightforward to Work With
No jargon dumps, no pressure to buy things you don't need. We explain what's going on in plain language, give you options, and let you decide. Our job is to make the technology work for you — not the other way around.
Where We Work
Onsite Support — San Juan County, WA
We provide hands-on installation, configuration, and troubleshooting across the San Juan Islands. Hardware setup, network builds, on-premises support — we come to you.
Remote Support — Anywhere in the USA
Our remote support plans cover troubleshooting, configuration, and ongoing network management from anywhere in the country. Same expertise, no travel required.
Ready to get started?
Whether you need internet, support, or a second opinion on your setup — we're here.